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One small letter changes the world Print E-mail

Buenos Aires: 01. – 20.02.2010

Many things we wanted to do in our last week in Buenos Aires. Besides the excitement was huge, because on Friday, the third of our bunch was supposed to join us again. But it all came different.

In the meantime we moved out of our windowless Hostel room into an apartment, where we finally wanted windows. This wish was granted, however the window was into a tiny courtyard of a seven story building, so we, in the third floor, didn’t get any sunlight at all anymore. Throughout the whole day we had to keep on the lights. And since the weather changed to permanent rain, it was kind of depressive to be there. Nevertheless we used every chance to out into the fresh air, even if we got socked now and then. But it shouldn’t be for too long, so we thought at least until Thursday.

Already on Monday we visited the shipping company. That was in vain, because we were told that they could not do anything before the ship left its last port, Santos, Brasil that was, and that would not be before Thursday. But we got told that we could do it all by ourselves and got an order of events. Which we of course studied thoroughly, it didn’t look all too hard and it might be done in a day.

The days we spent whenever possible outside and despite of the big city we even found a green spot here and there. But really happy we have not been, because there always was the noise and smell from traffic and the city. We also did not really get used to be in a metropolitan city as Buenos Aires is and having so many so poor people as well as children around begging and not just for money but also for food.

On Friday morning we woke up in cheerful expectation to finally start the procedure to get Nisto out. But already during breakfast we got the mail that let our mood sink to rocky bottoms. The ship that was supposed to take on Nisto canceled its stop in Buenos Aires and he had to wait for the next ship coming in a week.

After all these knock downs, we still had one thing we could celebrate; our first wedding anniversary. It is already one year ago since we gave each other the wedding vow on the Rigi. That shows again how quick time goes. Sonja has won in the lottery at school, an excursion on a Catamaran on the Tigre-Delta, close to Buenos Aires. This trip we wanted to take on our anniversary, and go for a good meal in the evening. Unfortunately the rain was just pouring, so we moved the excursion for a day, but in the evening we spoiled us with a real treat.

Much we have heard about the Tigre-Delta. But we go disappointed. But we think that is more because of the organization, we had the impression to be on a coffee sales tour. Out on the boat we have been for whole 20 minutes, then it took a U-turn and went the same way back! But we did enjoy getting out of the town for once.

We didn’t want to spend another week in our basement apartment on the third floor, so we went on to look for something else. And we found something just around the corner, 10th floor, great view and even a bit cheaper. It was a bit older, but no, there was no real downside to it. We enjoyed some rainy days just looking out on the River Platte from our window. We even found our quiet green space in Buenos Aires, the Reserva Ecologica Costanera Sur.

Finally the Friday that we have been longing for came, we even saw how ‘our’ Containership approached. But also on that day we got informed that there was a small problem with our Bill of Lading (THE paper to get your vehicle/cargo back), but it should not make too big of a difference and it would quite easily be solved, so the word of the employee of the shipping company. On Monday we have been on time at her office, were we got the news; according to our Bill of Lading from Panama the shipment was FCLLCL, but what was electronically transmitted to Buenos Aires was FCLFCL. Basically no problem, it just takes ‘a bit’ more effort to clear the cargo and it just is ‘a bit’ more expensive. Oh, and how much? She didn’t really want to come forward with a number, but what she finally said was almost double the price. We almost fell backwards; of course we didn’t want to pay that kind of money, since it definitely was not our mistake. But before anybody would move a finger the money had to flow. Great, we first wanted to talk to the agency in Panama to see where the mistake happened, so we left with the procedure to be followed, the account information where we had to pay the money to and a bad feeling in the gut. To make things worse, just from that Monday on, Panama was celebrating Carnival, and the office would be closed for half of the week. So we paid with the expectation of getting an appointment to start with the now longer procedure the next day, also because after 5 days of the arrival of the container there would be additional storage fees from the port. Well with the appointment, nothing happened, because it takes normally 48 hours to get one, but for us it would only be 24 hours! Meaning it was on Wednesday morning at 9am. Another day of just waiting, well not just, we only had the apartment until Tuesday so it meant we had to move again. This time into a Hostel again, since we hoped it would be just for two nights.

At 6:30am the alarm went off, just not getting late was the motto, we had to take three obstacles that day to drive out with Nisto. Just at 9am we found the right office and the person we had the appointment with was called and supposed to just arrive, so the waiting begun. About half an hour later somebody came out of the Hamburg Sud office and asked us if we had the customs documents? The answer was monosyllabic; Nope! We were told that it is first needed to open the container, before it is possible to do go to customs. Here we were told without customs it is not possible to open the container. Hmm, well he was going to check, and wasn’t seen till half an hour later to just tell us that he is going to ask customs what the situation is. We just continued to wait for two more hours. Until he came to inform us that Olivos (that is where the main Hamburg Sud office is) is just at that very moment  is about to decide what would be happening. And he, Ignacio was his name, will inform us as soon as he knows. Another hour passed. He came with the information that it still was not decided, and gave us some more explanations what it was that Olivos is talking about and the costs and so on. On the word cost, Markus got superstitious, we paid enough and will not pay anything more, we explained Ignacio the FCL LCL (On a FCL, Full Container Load, freight the container is normally carried out of the harbor on a Truck to unload. Where on LCL, Less than full Container Load, the container is unloaded in the port area and the cargo is taken out individually. We of course did not want to pay for a Truck to drive Nisto out inside the Box) situation that he didn’t know until then and firmly told him that we are about to lose our patience. Since we already got the feeling that the; Dive-out-of-the-port-with-Nisto, is not going to happen today. So another hour passed until Ignacio came with the phone, and Markus talked with Olivos himself, this time with an experienced Agent who explained the situation and the possibilities. To either unload an FCL freight in the harbor area, which needs an, from customs approved, agent to check the container first, more costs on the agent. Or to truck the container out and unload it somewhere else, more costs on the truck. Just changing the letter was not possible anymore since the freight has arrived already we were told. And he will get back to us as soon as he knows the costs of each possibility. It could take another hour or so.

At about three o clock the releasing call came that the authorized agent would ‘only’ cost AR$ 200,00 (~US$65,00). And he could be organized for the next morning; here Ignacio pulled all of his strings and came about half an hour later that the agent would be there at 16:30 that day. It was 17:47 when Markus opened the container with two harbor worker who quickly checked that there is only Nisto in the Box and nothing else. It was only later that we’ve seen a relative from the authorized person to collect the money. Finally Ignacio organized us one of his colleagues to bring us past the dangerous neighborhood that surrounds the port to a bus stop.

On the next day, while Sonja packed up in the Hostel, Markus organized the temporary permit for Nisto at the Emba. And together we went back to the port for the final paperwork, on which Ignacio helped us again with all of it. At 14:37 Sonja stood together with Ignacio at the main entrance where Markus pulled up with Nisto, the great union finally completed we thanked Ignacio for the great help, without him it would have taken even longer. Thank you.

Our way brought us straight to the Hostel where we quickly grabbed our gear to leave town westwards. We are going to return to Buenos Aires once more, but more on that in the next story.

Relieved regards from the finally complete

N-Team

 

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